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1 Deutsche Bank Brach Operation Manager Job

Branch Operations Manager, AS

5-9 years

Bangalore / Bengaluru

Branch Operations Manager, AS

Deutsche Bank

posted 18d ago

Job Description

The role will involve:

  • To perform day to day activities related with operations.
  • Responsible for the processing of requests and documents received by the bank under a Letter of Credit or Documentary Collection or Guarantee/Standby Letter of Credit.
  • Controlling all documentation related to export and import bills
  • Capturing data from related documents and inputting it into the trade finance processing platform Mitigating operation and regulatory risks
  • Pro-active follow up and manage expectation with different stakeholders including client to take care of pending issues.
  • Manage and escalate issues on a precise, timely manner, identify root cause, and come up resolution.
  • Keep track of various MI to ensure data is being circulated to client/senior management when required.
  • Ensure exception approvals are taken in case of any deviation to the existing process.
  • Ensure no aging items in terms of various internal reconciliations.
  • Work on data clean up initiatives, remediation and perform any required outreach to counterparties.
  • Ensure that there are no Significant / Critical Audit Points as a result of Regulatory or Internal Audits.
  • Work in a high-pressure and time-sensitive environment.
  • Prioritize tasks and ensure adherence to timelines for completion of activities.
  • Ensure structured upward & downward communication.

    Your key responsibilities

    • Branch operations for Trade Products like Export, Import, BG & LC
    • Ensuring swift BAU completion on day to day basis.
    • Catering to routine product and service problems. understanding the requirement / suggesting documents requirement / resolving conflict in terms of existing documents submitted by client.
    • Whenever required Interact with clients to understand their concerns/needs &improving and streamlining the current processes.
    • Addressing client complaints & suggest remedial action to improve efficiency.
    • Address all query related to client Trade Finance transactions for e..g Providing transaction advice , transaction processing status , FEMA/EDPMS related guidance , co coordinating with Internal stake holder to process client pending transaction .

    Your skills and experience

    Communication and Reasoning skills

    • Strong communication skills both written and oral via various media i.e. e-mail, phone, face to face and conference calls
    • Good communication skills to communicate at all levels Biz, Client, Regional & stakeholder management across Operations Units and DBOI.
    • Customer oriented while control will not be compromised.

    Technical skills

    • Hands on experience in using Internet and other online platforms.
    • MS Office expertise.
    • Expertise on DB internal systems and resources.
    • Attention to details and quality.

    Logical reasoning and problem solving

    • Ability to manage internal & external stakeholders.
    • Proven ability to manage multi tasks.
    • Proactive & result oriented approach.
    • Ability to articulate issues, identify root cause & ensure effective control mechanism.
    • Willingness to work under pressure.
    • Willing to take ownership and work independently with minimal supervision.
    • Good in interpreting regulatory guidelines and assessing risk scores and entity types.
    • Good understanding of end to end KYC process.
    • Strong knowledge on FEMA guidelines for Trade Products
    • Understand the key risk and control issues in day to day operations.

    Employment Type: Full Time, Permanent

    Read full job description

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    What Brach Operation Manager at Deutsche Bank are saying

    Brach Operation Manager salary at Deutsche Bank

    reported by 7 employees with 13-16 years exp.
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    ₹8.2 L/yr - ₹18 L/yr
    132% more than the average Brach Operation Manager Salary in India
    View more details

    What Deutsche Bank employees are saying about work life

    based on 3.4k employees
    66%
    86%
    74%
    90%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Deutsche Bank Benefits

    Free Transport
    Cafeteria
    Health Insurance
    Work From Home
    Job Training
    Soft Skill Training +6 more
    View more benefits

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    Deutsche Bank Mumbai Office Locations

    View all
    Mumbai Office
    Headquarter
    Deutsche Bank, Deutsche Bank House, Hazarimal Somani Marg Fort Mumbai
    Maharashtra 400001
    Mumbai Office
    B 1, 5th Floor, Nirlon Knowledge Park, Goregaon East, Mumbai Mumbai
    Maharashtra 400063

    Branch Operations Manager, AS

    5-9 Yrs

    Bangalore / Bengaluru

    18d ago·via naukri.com

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