filter salaries All Filters (1)

Clear all

5 BPO Management Jobs in New Delhi

Operations Manager

10-15 years

₹ 12 - 16L/yr

New Delhi, Gurgaon / Gurugram, Delhi/Ncr

1 vacancy

Operations Manager

Foundever

posted 1mon ago

Job Description

Role & responsibilities

  • Candidates from Gurugram, Delhi/NCR and New Delhi location are eligible ****
  • Candidates only from BPO background are eligible. (Voice Experience)***
  • Total Experience - 10 years
  • Relevant Experience - 1+ years as a Manager or 3+ years AM on Paper
  • US Shifts
  • Weekend Off's
  • Work from Office role.
  • Cab facility both sides.

Job Description

  • college degree in Business Management/Administration or equivalent combination of education and directly related experience
  • 4 or more years of directly related experience, including 2 or more years of supervisory experience.
  • Strong leadership skills with the ability to manage large groups of people. Strong verbal/written communication and facilitation skills. Strong interpersonal skills and experience demonstrating successful customer relationship management.
  • International Voice Experience Is Mandate & inbound exp required
  • Manager level into Automotive Domain would be added advantage
  • Appropriate communication and escalation of client issues to multiple levels of site and Operations management
  • Client strategies to meet client/corporate goals and objectives
  • Should be aware of the various Operations and Client Metrics.
  • Should exhibit People Management Skills.
  • Managing CSAT, Attrition, Shrinkage, NPS, eNPS, Revenue management, P&L account

Education:

  • Any Graduate


Employment Type: Full Time, Permanent

Read full job description

Prepare for Operations Manager roles with real interview advice

What people at Foundever are saying

4.4
 Rating based on 12 Operations Manager reviews

Likes

Short tenure to comment on this.

  • Salary - Good
  • +6 more
Dislikes

Short tenure to comment on this.

Read 12 Operations Manager reviews

Operations Manager salary at Foundever

reported by 43 employees with 11-18 years exp.
Lock Unlock
₹7.7 L/yr - ₹20 L/yr
At par with the average Operations Manager Salary in India
View more details

Compare Foundever with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Wipro

3.7
Compare

Genpact

3.8
Compare

Tech Mahindra

3.5
Compare

HCLTech

3.5
Compare

TCS

3.7
Compare

Infosys

3.6
Compare

Accenture

3.8
Compare

IBM

4.0
Compare

iEnergizer

4.6
Compare

WNS

3.4
Compare

Infosys BPM

3.6
Compare

Conneqt Business Solutions

3.7
Compare

Quess

3.9
Compare

Omega Healthcare

3.7
Compare

R1 RCM

3.9
Compare

Conduent

3.5
Compare

IKS Health

3.6
Compare

Alldigi Tech

4.0
Compare

Similar Jobs for you

Operations Manager at EXL

Pune

6-11 Yrs

₹ 7-13 LPA

Director of Operations at iQor

Noida

8-12 Yrs

₹ 15-25 LPA

Contact Centre Manager at Intelligentdx

Pune

7-12 Yrs

₹ 15-25 LPA

General Manager at Vitaltech Solutions

Navi Mumbai, Pune + 1

10-15 Yrs

₹ 18-20 LPA

Senior Manager at Kfin Technologies Ltd

Hyderabad / Secunderabad

13-20 Yrs

₹ 10-18 LPA

Manager at Resource Pro

Bangalore / Bengaluru

14-20 Yrs

₹ 11-17 LPA

Operations Manager at Sciative Solution Private Limited

5-12 Yrs

₹ 8-18 LPA

Vice President Operations at Ienergizer

Delhi/Ncr

13-23 Yrs

₹ 12-22 LPA

Senior Operations Manager at Vitaltech Solutions

Mohali, Chandigarh + 1

8-12 Yrs

₹ 12-14 LPA

Senior Operations Manager at Vitaltech Solutions

Mohali, Chandigarh + 1

8-12 Yrs

₹ 12-14 LPA

10-15 Yrs

₹ 12 - 16L/yr

New Delhi, Gurgaon / Gurugram, Delhi/Ncr

1mon ago·via naukri.com

1-6 Yrs

₹ 3 - 7L/yr

New Delhi

17d ago·via naukri.com

Hiring For an Operations Manager - BPO - Salary Upto 17lpa

Titanium Consulting

10-18 Yrs

₹ 14 - 17L/yr

Kolkata, Hyderabad / Secunderabad, Pune +6 more

14d ago·via naukri.com

Hiring For an Operations Manager - Domestic BPO - Salary Upto 12lpa

Titanium Consulting

10-18 Yrs

₹ 10 - 12L/yr

Kolkata, Hyderabad / Secunderabad, Pune +6 more

14d ago·via naukri.com

Call Center Supervisor

Archna Pandey

3-8 Yrs

₹ 10 - 20L/yr

Delhi/Ncr, Bangalore / Bengaluru, Mumbai

6mon ago·via naukri.com
How was your last interview experience?

Recently Viewed

REVIEWS

XpressBees

No Reviews

REVIEWS

Rupeek

No Reviews

SALARIES

XpressBees

REVIEWS

Rupeek

No Reviews

REVIEWS

Rupeek

No Reviews

JOBS

KFintech

No Jobs

SALARIES

XpressBees

COMPANY BENEFITS

PhonePe

No Benefits

SALARIES

PhonePe

No Salaries

How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent