11 BPO Management Jobs in Mumbai

Role & responsibilities

• Manage end-to-end R2R processes, ensuring accuracy and timely completion of financial reporting and month-end close activities.
• Lead and support finance-related projects within the Global Business Services (GBS) organization, ensuring timely delivery and alignment with strategic objectives.
• Implement and monitor internal controls and processes to ensure compliance with financial regulations and company policies.
• Oversee relationships with BPO (Business Process Outsourcing) providers and other vendors, ensuring service level agreements are met and addressing any performance issues.
• Participate in Merger &Acq due diligence activities, assessing financial impact and integrating new acquisitions into existing financial processes.
• Drive change management initiatives within the finance function, promoting adoption of new systems, processes, and technologies to enhance efficiency and effectiveness.
• Handle and mentor a team of finance professionals, fostering a collaborative and productive work environment.

Preferred candidate profile

• Have relevant experience in the field of RTR process, BPO and an overall experience of 10 to 12 years.
• Experience in Project Management- part of project.
• Six Sigma Green Belt certified - preferred
• Experience in process Management atleast for 2 to 3 years preferred
• Excellent verbal and written communication.
• Good in Analytical Skills & Numerical Skills
• Presentation Skills & Interpersonal Skills

Judgement & Decision-Making Skills