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(1)4 BPO Management Jobs in Chennai
Call Center Lead
Metropolis Healthcare
posted 7d ago
Job Role Insights
Key skills for the job
Job Description
- Complaint management, internal and external customers.
- Drive performance basis revenue targets and conversion targets.
- Product and Process inputs for call center
- Liaising with Regional areas across nation for queries
- Quality evaluations and feedback to centers on observations
- Training basis TNA for call centers
- Real time assistance on campaign management
- Certification of advisors
- Manage basic day to day operations of Call center
- Collate and share revenue achievements daily, gross and net numbers.
Employment Type: Full Time, Permanent
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