Design Integration Senior Analyst

Key Accountabilities and Challenges

• Ensure the smooth well handled transition of new learning offers, sharing SME advice and standard methodology regarding system functionality, configurations and the Operating Model.

• Deliver a consistently high standard to all your internal /or external customer groups.

• Accurate configuration of new offers and organisational change against existing offers across internal systems, including bp s Learning Management System (Cornerstone) and workflow tool (Salesforce).

• Sound organizational change and team member engagement ensuring that bp s core data and delivery standards are applied; raising risks and issues as the need arises.

• Build collegiate and balanced relationships with content owners whose expectations are aligned with learning s service levels and data delivery standards.

• Ensure that the highest standards of data information management are consistently maintained in support of your work.

• Process all training assignments requested via Salesforce workflow tool into My Talent Learning using appropriate training matrices and adhering to the operating model and delivery standards.

• Provision the e-learning publication service, ensuring detailed testing and validation checks are in place.

• Point of contact for sophisticated learner queries through cases, thoroughly investigate often time sensitive queries, whilst managing the learner s expectations.

• Work with procurement to onboard training vendors

Support and drive PC Services + Solutions initiatives, being in tune with PC communications and by partnering and collaborating with our GSO (Global Solutions Organisation) via various project work streams and networ

Education Experience

• Undergraduate (bachelor) degree level qualification, or proven ability in equivalent

• Experience of the learning life-cycle