Business Development Executive | Academic Coordinator EdTech - Delhi

Job Description

Role Overview:

We are looking for a proactive and detail-oriented Business Development Executive | Academic Coordinator EdTech to join our EdTech team and support our academic counselors throughout the admissions process. In this role, youll play a vital role in ensuring seamless coordination, assisting counselors at every stage from initial student inquiries to final admission. This position is ideal for someone with strong organizational, communication, and multitasking skills who thrives in a fast-paced, dynamic environment.

Responsibilities:

• Pre-Admissions Sales: Assist academic counselors by managing the initial stages of student inquiries, including scheduling appointments, answering preliminary questions, and providing information on program offerings.
• Student Engagement: Serve as a point of contact for prospective students, helping them understand course options, prerequisites, and application steps.
• Coordination with Counselors: Support academic counselors in organizing and preparing for counseling sessions, ensuring they have all necessary materials, brochures and information for each student interaction.
• Data Management: Maintain and update records of student inquiries, follow-ups, and interactions in the CRM system, ensuring accuracy and accessibility for the admissions team.
• Follow-Up: Conduct regular follow-ups with prospective students on behalf of academic counselors, ensuring students are supported throughout the application process and promptly responding to inquiries.
• Information Sessions & Online Video Calls: Help organize and coordinate information sessions, webinars, and Q&A events to provide prospective students with a comprehensive understanding of our offerings and application process.
• Market Research & Insights: Gather feedback from prospective students and analyze inquiry trends to provide actionable insights to the admissions team and support continuous improvement.
• Support Reporting: Prepare reports on pre-admission metrics, including student inquiries, follow-up activities, and conversion rates, to help track progress and optimize the admissions process.

Qualifications:

• Bachelors Degree in Education, Business Administration, or a related field.
• Minimum 1 years of experience in academic coordination, admissions support, or educational counseling, preferably within the EdTech industry.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), with experience in Customer Relationship Management (CRM) systems preferred.
• Excellent organizational and time-management skills, with a strong attention to detail.
• Strong communication and interpersonal skills, capable of engaging effectively with prospective students, counselors, and team members.
• Ability to multitask, prioritize, and handle a dynamic workload, especially during peak admission periods.
• Familiarity with education trends and EdTech solutions is a plus.

Why Join Us?

At BIA, you’ll have the chance to impact students' educational journeys from the very start. As an Academic Coordinator, you’ll work in collaboration with a supportive team, helping students make informed decisions about their future. Join us and contribute to a mission-driven environment where you’ll support students, empower counselors, and be an integral part of our admissions success.