IN_RBIN_Assistant / Deputy Manager_Service Network Manager

Manage and grow the service / repair business with the Authorized Service Partners in the defined territory.

Design of the optimal service network for the defined area & contract /certify external service partners where needed.

Communicate & drive the terms and conditions with these service partners.

Establishing new authorized / Bosch Service Center where needed.

Driving improvements on speed of repair (2DR) by process excellence and spare parts stock excellence in service centers.

Implementing digital solutions of service for service centers & users as per initiatives of CSO/Region.

Implementing new service offers and business models with focus on user and traffic acquisition across user segments .

Follow-up training progress for service centers

Drive improvements on NPS f or service of Bosch power tools in the market.

Drive growth of service-in-network share of Bosch power tools in the market.