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3 BONGCHIE INDIA Jobs

Telecalling Executive

4-6 years

₹ 2.5 - 3L/yr

Delhi/Ncr

4 vacancies

Telecalling Executive

BONGCHIE INDIA

posted 16d ago

Job Role Insights

Job Description

  • Inbound and Outbound Calls:
  • Handle incoming calls from customers or clients to address their inquiries.
  • Make outbound calls to potential or existing customers for sales, follow-ups, or feedback.

  • Customer Engagement:
  • Provide detailed information about products, services, or campaigns.
  • Address customer queries, concerns, or complaints and provide appropriate solutions.

  • Documentation and Reporting:
  • Accurately log details of conversations, customer interactions, and sales in CRM systems.
  • Prepare daily or weekly reports on calls, inquiries, and outcomes.

  • Relationship Building:
  • Develop positive relationships with customers to encourage loyalty.
  • Upsell or cross-sell services/products where applicable.

  • Feedback and Improvements:
  • Collect feedback from customers and share insights with the management team.
  • Proactively suggest process improvements based on customer interactions.






Employment Type: Full Time, Permanent

Read full job description

What people at BONGCHIE INDIA are saying

What BONGCHIE INDIA employees are saying about work life

based on 4 employees
0%
100%
67%
100%
Monday to Saturday
Within city
Day Shift
View more insights

BONGCHIE INDIA Benefits

Health Insurance
Team Outings
Work From Home
Soft Skill Training
Free Transport
Child care +6 more
View more benefits

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