Store Manager

PORSCHE DESIGN -BRAND

STORE MANAGER:

THE  KEY ROLE AND RESPONSIBILITIES

• Meeting and exceeding sales, individual and store targets. Directly responsible for stores complete Profit and Loss.
• Update sales data in Tally software on daily bases.
• Reporting to Sales Manager first on daily bases on all the activities happening in store.
• Ensuring growth, higher sales conversions, improving consistently on other store performance indicators
• Manager will take the final call after speaking to Sales Manager on giving Replacement / Return or Exchange.
• Managing store promotions and retail discounts, within set parameters
• Acquiring and sharing evolving market trends and competitive activities.
• Ensuring adequate stock levels at all times, minimizing stock out situations
• Ensuring highest level of store upkeep, hygiene and visual merchandising standards
• Developing a cohesive, fully trained & motivated team to deliver superior customer service on a consistent basis
• Leading by example reflecting the values of the brand, integrity and discipline
• Supervising and managing assigned store(s) but also filling in for staff while on the shop-floor, personally dealing with Key/Valuable customers
• Providing a structured feedback to the Sales Manager / Management on opportunities for continuous improvement
• The store manager must make sure his store is meeting the targets and earning profits.
• Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability
• Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
• Ensuring high levels of customers satisfaction through excellent service