Upload Button Icon Add office photos

Boku

Compare button icon Compare button icon Compare
4.3

based on 14 Reviews

filter salaries All Filters

21 Boku Jobs

Senior Merchant Testing Specialist

2-6 years

Mumbai

1 vacancy

Senior Merchant Testing Specialist

Boku

posted 20d ago

Job Description

Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 250 local payment methods that reach 7 billion accounts across 65 countries. Every year, Boku processes over $9 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace.

Role Title: Sr. Merchant Testing Specialist
Department: Operations (Launch Team)
Reports To: Senior Manager - Merchant testing
Location: Mumbai

Role Purpose
We are seeking a Senior Merchant Testing Specialist to support our customers with testing on Boku s payments platform. The role involves validating client-Boku integrations, ensuring seamless payment flows, identifying and troubleshooting technical issues and collaborating with both internal teams and external clients. This role needs to work closely with customers, project and program managers to ensure timely issue resolution of issues thorough reporting and follow-ups. We are looking for a proactive, collaborative professional with excellent problem-solving and communication skills who thrives on learning and adapting to new challenges.

Key Responsibilities

Testing Quality Assurance

  • Develop comprehensive test cases, prioritize activities based on project requirements and take ownership of end-to-end testing processes.
  • Generate test data, configure testing environment and validate integrations to meet quality standards.
  • Ensure thorough test coverage by creating, maintaining, and updating test cases and scenarios for both new features and existing functionalities.
  • Proactively identify potential issues and risks to maintain project timelines and ensure seamless functionality.
  • Perform debugging for defects and collaborate with engineering teams to provide comprehensive feedback for resolution.
  • Continuously enhance test processes and methodologies by incorporating best practices and leveraging new tools and technologies

Merchant Support Integration Management

  • Serve as the primary point of contact for merchants and clients during their integration journey for testing, offering validation, troubleshooting, and seamless testing support.
  • Coordinate with external partners, including merchants and local payment providers (LPMs), to set up test environments, review results and resolve issues promptly.

Task Project Management

  • Manage tasks and projects independently, staying organized across multiple assignments in a dynamic and fast-evolving environment.
  • Effectively utilize issue-tracking tools to document, report and prioritize issues, tasks within expected timelines.

Communication Collaboration

  • Provide clear and concise updates to stakeholders on project milestones, testing progress and issue resolution status.
  • Actively participate in and lead cross-functional meetings to discuss project requirements, testing strategies and timelines

Measures of Success

  • Quality Assurance
    High-quality testing deliverables ensuring defect-free releases, with test coverage exceeding established benchmarks.
    Reduction in production issues due to comprehensive testing and early detection of defects.
  • Timely Delivery
    Meeting or exceeding project deadlines for testing activities and issue resolution without compromising on quality.
    Efficient management of multiple tasks and projects, ensuring priorities are met.
  • Documentation Reporting
    Delivery of well-documented test cases, issue logs and reports.
    Detailed and transparent tracking of testing progress and issues.
  • Effective Communication Collaboration
    Clear and consistent communication resulting in a well-informed team and stakeholders.
    Proactive collaboration across teams and with external partners to resolve bottlenecks.
  • Adaptability - Ability to handle dynamic and evolving project requirements with minimal disruption to timelines or outcome

Key Skills and Competencies

  • Overall 6 years or more of experience in mobile app and web testing, with a strong focus on payment industry testing.
  • Proficient and deep understanding in testing both iOS and Android applications.
  • Extensive experience testing third-party web services across multiple technologies (e.g., REST, SOAP) using tools such as Postman, SoapUI, or similar.
  • Basic knowledge of SQL.
  • Skilled in log analysis, with a strong ability to troubleshoot complex issues.
  • Familiarity with test management tools like JIRA or other defect-tracking systems, and proficiency in using tools like Confluence.
  • Proven track record of successfully managing large projects in the payment industry.
  • Experience working effectively within distributed team settings.
  • Ability to create test cases and ideas from minimal or high-level requirements.
  • Excellent communication skills for technical and non-technical audiences alike.
  • Self-motivated and able to thrive in fast-paced, often ambiguous environments with frequent changes.
  • Comfortable working with colleagues across different time zones and in cross-functional teams.
  • Strong project management skills to oversee and prioritize multiple testing initiatives with minimal supervision.
  • Quick learner with strong analytical and problem-solving skills for new technologies.
  • Deep understanding of payment industry standards, local payment methods, and compliance requirements.
  • Automation testing experience would be an added advantage.

Qualifications
1. Education
Bachelors degree in Computer Science, Information Technology, Engineering or a related field.

2.Experience

  • A minimum of 6 years of professional experience in mobile app and web testing, with a strong focus on the payment industry.
  • Proven track record of testing and validating third-party services, payment gateways, and integrations in production environments.

3. Technical Skills

  • Strong knowledge of testing methodologies, including functional, regression, ntegration, system, and user acceptance testing (UAT).
  • Proficiency in testing APIs and web services using tools like Postman or SoapUI.
  • Basic knowledge on SQL for database testing and log analysis for troubleshooting.
  • Familiarity with tools like JIRA or similar tool for defect tracking.
  • Experience in testing mobile applications on iOS and Android platforms.

4. Desirable Skills

  • Familiarity with automation testing tools such as Selenium, Appium, or similar technologies.
  • Knowledge of security testing and data privacy protocols.

5. Certifications (Optional)
ISTQB or similar software testing certification is a plus.


Employment Type: Full Time, Permanent

Read full job description

Prepare for Specialist Testing roles with real interview advice

People are getting interviews at Boku through

(based on 1 Boku interview)
Job Portal
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

What people at Boku are saying

What Boku employees are saying about work life

based on 14 employees
91%
82%
60%
Flexible timing
Monday to Friday
No travel
View more insights

Boku Benefits

Cafeteria
Free Food
Team Outings
Health Insurance
Work From Home
Education Assistance +6 more
View more benefits

Compare Boku with

Paytm

3.3
Compare

PhonePe

4.0
Compare

Mobikwik

4.0
Compare

Freecharge

4.0
Compare

Payed

2.8
Compare

Ola Money

3.3
Compare

Airtel Payments Bank

4.1
Compare

Jio Money

4.1
Compare

PayPal

3.9
Compare

Bajaj Finserv

4.0
Compare

Wells Fargo

3.9
Compare

JPMorgan Chase & Co.

4.1
Compare

HSBC Group

4.0
Compare

Cholamandalam Investment & Finance

4.0
Compare

SBI Cards & Payment Services

3.7
Compare

BNY

4.0
Compare

American Express

4.2
Compare

UBS

4.0
Compare

State Street Corporation

3.8
Compare

Motilal Oswal Financial Services

3.8
Compare

Similar Jobs for you

Quality Assurance Specialist at Komodo Health

Kolkata, Mumbai + 5

2-7 Yrs

₹ 5-8 LPA

Testing at Ernst Young

Coimbatore

4-10 Yrs

₹ 7-11 LPA

Test Engineer at Encora

Bangalore / Bengaluru

5-9 Yrs

₹ 7-11 LPA

Specialist Testing at Synechron

Pune

4-8 Yrs

₹ 6-10 LPA

Test Lead at TrioTree Technologies Pvt. Ltd.

Noida

4-9 Yrs

₹ 6-11 LPA

Quality Assurance at WN Infotech

Noida, Pune + 2

1-3 Yrs

₹ 4.5-10 LPA

QA Analyst at Webonise Lab

Pune

4-5 Yrs

₹ 6-7 LPA

Manual Testing at IBS Software

Kolkata, Mumbai + 5

6-10 Yrs

₹ 8-12 LPA

Test Professional at Intone Networks

Noida

2-5 Yrs

₹ 3-7 LPA

Master Data Management at Spectral Consultants

Gurgaon / Gurugram

4-6 Yrs

₹ 6-9 LPA

Senior Merchant Testing Specialist

2-6 Yrs

Mumbai

20d ago·via naukri.com

Software Development Engineer in Test (SDET)

2-8 Yrs

Mumbai

3d ago·via naukri.com

Senior Lead Technical Project Manager

15-20 Yrs

Mumbai

3d ago·via naukri.com

Quality Engineering Manager

3-9 Yrs

Mumbai

19d ago·via naukri.com

Boku - Lead Technical Project Manager (10-15 yrs)

10-15 Yrs

1mon ago·via hirist.com

Software Engineer

3-4 Yrs

Mumbai

1mon ago·via naukri.com

Senior Software Engineer

5-8 Yrs

Mumbai

1mon ago·via naukri.com

Office Manager

2-6 Yrs

Mumbai

2mon ago·via naukri.com

Senior Technical Product Manager

4-10 Yrs

Mumbai

2mon ago·via naukri.com

Senior Software Engineer (DevPlatform)

7-11 Yrs

Mumbai

2mon ago·via naukri.com
write
Share an Interview