Vice President, Middle Office Manager I

VICE PRESIDENT, MIDDLE OFFICE MANAGER I

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world s financial system we touch nearly 20% of the world s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We re seeking a future team member for the role of Vice President, Middle Office Manager I join our Middle Office Trade Operations team. This role is located in Chennai, TN - HYBRID role.

In this role, you ll make an impact in the following ways:

• Manages a team of Middle Office staff responsible for researching and analyzing transactions on behalf of assigned clients.
• Handles reconciliations and inquiries. Also responsible for oversight of processing, trend analysis, client engagement, TPG review (SLA), process improvement, industry specialist, architecturally aware, incident management, and on shore recovery (processing).
• Manages the performance of assigned staff and sets team priorities.
• Manages day to day work of Middle Office team responsible for researching and analyzing transactions on behalf of more complex assigned clients.
• Handles reconciliations and inquiries. Manages the performance of assigned staff and sets team priorities. Manages relationships with assigned clients and ensures all questions are answered and issues with transactions are resolved.
• Manages processes and provides oversight of team to ensure that records are maintained in accordance with departmental policies and procedures.
• Communicates with internal stakeholders and clients to ensure needs are being addressed by the Middle Office function and provides input to Unit Managers.
• Supports evaluation of new clients and determine how to allocate that client against the various teams.
• Makes decisions on how to implement new clients in relatively straightforward situations.
• Provides input to Unit Managers.
• Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
• Receives input from Middle Office Team Leader. Manages a team of Middle Office staff. Responsible for the achievement of team goals and objectives, talent management and supervision of Middle Office staff.

To be successful in this role, we re seeking the following:

• Bachelors degree in finance or the equivalent combination of education and experience is required.
• 11 plus years of total relevant experience in accounting with at least 2-3 years of management experience preferred.

At BNY, our culture speaks for itself. Here s a few of our awards:

• America s Most Innovative Companies, Fortune, 2024
• World s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
• Most Just Companies , Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.