Black Box - Manager - Collections (1-2 yrs)

Position : Manager Commercial and Collections.

Location : Gurgaon (Udyog Vihar).

Work Model : Onsite (Work from Office).

Responsibilities :

- Handle collections for the North Region and achieve collection targets on various parameters.

- Strong knowledge of Accounts Receivable Management, Debtors Ageing Working, DSO working.

- Strong Revenue Accounting and Billing knowledge.

- Ensure Zero Bad Debt/ Bad Debt are kept within assigned budget and active efforts are made to minimize it.

- Track & control the delinquency of the area (Bucket & PDD wise) and focus on maximum collection.

- Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT.

- Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting.

- Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force.

- Allocate work to the field executives and ensure performance as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.

- Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company.

- Well versed with SAP HANA.

- Proficiency in Microsoft office applications.

- Working Knowledge of Direct and Indirect Taxation.

- Good Knowledge of Government Orders and Tendering Process and dealing with Government departments.

- Must be a Team Player.

- Must have handled 100+ Customer volume.