1. Front Desk Management Greet visitors in a professional and courteous manner. Answer incoming calls and redirect them to the appropriate department or individual. Manage incoming and outgoing couriers and packages. Maintain a tidy and organized reception area and the office space that you are managing.
2. Administrative Support Provide administrative support to various departments as needed, including office hygiene, housekeeping staff, opening and closing of operations, inventory management, visitor data, meeting rooms, data entry and other admin jobs. Schedule appointments and maintain calendars for key tasks and customer meetings. Assist with organizing meetings, conferences, and other events. Prepare and distribute memos, letters, and other documents as required. Organise and participate in Community Events & Festivals
3. Customer Service Handle inquiries and requests from clients, customers, and employees in a timely and professional manner. Ensure a high level of customer satisfaction by addressing concerns and resolving issues promptly. Maintain a positive and helpful attitude in all interactions.
4. Office Management Office opening and closing tasks. Order and maintain office supplies, inventory and equipment. Coordinate with vendors and service providers as needed. Assist with office facilities management, including coordinating repairs and maintenance. Ensure all maintenance work is raised and is completed on time.
5. Record Keeping Maintain accurate records and files, both electronic and hard copy. Ensure confidentiality and security of sensitive information. Assist with data entry and database management tasks. Generate administrative analytics. Ensure all possible data points and records are maintained and share monthly.
Qualifications
Any Bachelors Degree or MBA in Business Administration, Office Management, or a related field preferred.
Proven experience in a similar role, preferably in a corporate environment.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Strong communication skills, both written and verbal.
Excellent organizational and multitasking abilities.
Ability to work independently with minimal supervision.
Professional demeanour and strong customer service orientation.