Trainer- Salon at Home

About the Company

Billu Personal Care is a tech-enabled home-salon services marketplace. Customers use our platform to book a range of beauty and grooming services, including skincare treatments, haircuts, makeup, and men's grooming, delivered in the comfort of their homes.

About the Role & Team

We are currently seeking an experienced Salon Trainer for our Salon at Home Category to join our dynamic team. The Salon Trainer will play a critical role in ensuring the high-quality training of Salon/beauty services, including:

- Salon for women: Skincare, hair, nails, and makeup services

- Salon for men: Hair and grooming services

- Mens grooming

What Youll Do:

- Develop and deliver comprehensive training programs for beauty service partners in the skincare, hair, makeup, and grooming categories.

- Conduct both online and physical training sessions in Kolkata, ensuring flexibility for service partners.

- Continuously update training materials to align with industry advancements and Billu Personal Cares policies.

- Oversee the daily operations of the training department to ensure smooth and efficient delivery of all beauty services training.

- Manage training schedules and ensure timely completion of all sessions.

- Monitor and evaluate the effectiveness of training programs and implement necessary improvements.

- Act as a liaison between the business team and training coordinators to ensure alignment between training objectives and business goals.

- Communicate training progress, needs, and outcomes to relevant stakeholders.

- Conduct regular assessments and feedback sessions to evaluate the performance of trainers and trainees.

- Address training deficiencies promptly to maintain consistent service quality.

- Allocate trainers strategically based on their expertise and availability to meet training demands across salon/beauty services.

- Monitor trainer performance and provide guidance to enhance their effectiveness.

What We Need:

- A Bachelor's degree in Hospitality Management, Beauty & Wellness, or a related field.

- 5+ years of experience in top-tier salons, beauty facilities, or startups, focusing on training and development.

- Strong leadership and communication skills, with the ability to inspire and motivate beauty teams.

- Proven experience in training of beauty professionals, in salons or grooming facilities.

- Proven ability to manage and coordinate beauty service training teams effectively.