Delhivery - Senior Manager - Billing & Financial Operations (5-15 yrs)

KEY RESPONSIBILITIES:

- To ensure timely invoicing and submission of invoices as per clients required format.

- To ensure that the Invoicing SOP's are in place along with the invoice submission requirements for all clients.

- To provide timely resolution to clients corresponding to billing disputes raised by them.

- To focus on automation of manual tasks and increase the billing efficiency & accuracy.

- To build in a logical approach for resolving the source of billing issues and streamline the process.

- To streamline the end to end invoicing process for faster realization of invoices.

- Responsible for managing & coordination with billing, collections, dispute resolution and tax teams and internal stakeholders for the information.

- Ability to resolve statutory audit, internal audit and tax audit queries

- Assisting team members in training and knowledge enhancement