Customer Relationship Executive

Role & responsibilities

• Develop and preserve lucrative connections with primary clients.
• Promptly and competently address customer grievances.
• Inform customers about new products to boost sales.
• Broaden the clientele by promoting additional purchases and complementary sales.
• Identify and cater to the specific requirements of key customers.
• Collaborate with organizational leaders for strategic planning.
• Utilize CRM software for conducting operational analyses.
• Stay informed about competitors and plan your strategies accordingly.