Territory Sales Manager ( Bangalore , Davagere, Gulbarga, Hospet )

Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets

• Ensure brand visibility through organized merchandising activities
• Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met
• Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes
• Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies
• Upselling of products and service packs to customers Organizational Responsibilities
• Effectively engage in partner appointment & partner management and control attrition & ROI
• Fostering the relationship with sales & service distributors in the assigned territory
• Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives
• Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance
• Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills
• Enterprising & Entrepreneurial skills
• Leadership and people management skills
• Basic computer literacy MS Office: Excel, Outlook
• Appropriate management of escalations
• Ensure timely resolutions of issues
• Partner management skills
• Upselling skills Attributes • Ability to ensure excellence in execution
• Ability to collaborate and work with large teams
• Problem Solving ability

Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353