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Support System Manager
Benchmark Infotech
posted 4mon ago
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Job Description
Benchmark Polytechnik is looking for Support System Manager to join our dynamic team and embark on a rewarding career journey
- Oversee the support system team, ensuring timely and effective resolution of customer issues and inquiries.
- Develop and implement support policies, procedures, and best practices to enhance customer satisfaction and operational efficiency.
- Monitor support system performance, analyzing metrics and feedback to identify areas for improvement.
- Provide training and guidance to support staff, fostering a customer-centric culture and continuous skill development.
- Collaborate with product development and engineering teams to address recurring issues and improve product functionality.
Employment Type: Full Time, Permanent
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based on 4 employees
Monday to Saturday
No travel
Night Shift
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