Head - Customer Support, SWA

Wondering what s within Beckman Coulter DiagnosticsTake a closer look.

At first glance, you ll see that for more than 80 years we ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we re working at the pace of change to improve patient lives with diagnostic tools that address the world s biggest health challenges.

The position of Head - Customer Support, SWA is part of the commercial team located in Mumbai, India and will be onsite. You will report to the Managing Director, SWA and will be responsible for driving and implementing customer support strategies for Beckman Coulter, SWA.

In this role, you will have the opportunity to:

Manage a service and applications organization that is spread across India while also supporting the neighboring countries of Bangladesh, Sri Lanka, Maldives and Nepal. The ask of you is to make our customer support delivery a clear competitive advantage within the diagnostics Industry. You would achieve this by defining and delivering on our customer support strategy, working on improving our team s technical and customer management capabilities, influencing the adoption of technology by customers as well as field service and apps associates, while enhancing our commercial alignment in the field. A combination of experience in customer management, service experience in the healthcare space, experience of leading a function and exposure to healthcare industry would make you the ideal fit for this role.

Roles and Responsibilities:

Experience required :

Travel Requirements:

Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we ll empower you to push the boundaries of what s possible.

When you join us, you ll also be joining Danaher s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you ve ever wondered what s within you, there s no better time to find out.

Join our winning team today. Together, we ll accelerate the real-life impact of tomorrow s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com .

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.