Inside Sales Representative

As an Inside Sales Representative, you will play a crucial role in driving revenue growth by identifying and qualifying leads, engaging with potential customers, and closing sales deals. You will work closely with our sales and marketing teams to achieve sales targets and contribute to the companys success.

Responsibilities:

Lead Generation:

1. Identify and research potential leads through various sources, including CRM databases, online research, and inbound inquiries.
Conduct outbound prospecting to create a pipeline of qualified leads.
Qualification and Needs Analysis:

2. Engage with leads to understand their business needs and pain points.
Qualify leads by assessing their fit for our eCommerce and CRM solutions.
Product Knowledge:

3. Develop a deep understanding of our eCommerce and CRM products and their value propositions.
Clearly articulate product features and benefits to potential customers.
Sales Presentations:

4. Deliver engaging and persuasive sales presentations to prospects.
Address customer questions and objections effectively.
Sales Process Management:

5. Manage and update lead information and sales activities in our CRM system.
Follow the established sales process and workflow.
Closing Deals:

6. Work towards monthly and quarterly sales targets.
Proactively identify opportunities to close deals and negotiate pricing when necessary.
Customer Relationship Building:

7. Build and maintain strong customer relationships by providing excellent service and support.
Ensure customer satisfaction and handle post-sale inquiries.
Reporting and Analytics:

8. Provide regular reports on sales activities, lead conversion rates, and pipeline status.
Collaborate with the sales team to analyze data and identify trends.

Qualifications:

9. Bachelors degree in Business, Marketing, or a related field (preferred but not mandatory).
Proven inside sales experience or relevant sales experience.
Excellent communication and interpersonal skills.
Strong negotiation and closing skills.

10. Ability to work independently and as part of a team.
Familiarity with CRM software (e.g., Salesforce) is a plus.
Results-driven and motivated to meet and exceed sales targets.

Benefits:

1. Competitive base salary with commission and bonus structure.
2. Comprehensive benefits package.
3. Ongoing sales training and professional development opportunities.
4. Collaborative and supportive work environment.