AR Trainee - Fresh Graduate

Greetings from Hamly Business Solutions!!!

We are looking for a motivated and detail-oriented fresher to join our Accounts Receivable (AR) Calling team in the Revenue Cycle Management (RCM) department. The primary role of the AR Calling Executive is to contact insurance companies, clients, and customers to follow up on outstanding payments. The ideal candidate will possess strong communication skills, basic knowledge of accounting, and a passion for providing excellent service.

Key Responsibilities:

1. AR Calling:
   
• Contact insurance companies, healthcare providers, and clients to follow up on unpaid or delayed claims.
• Check and verify the status of outstanding invoices and ensure timely payments.
• Resolve payment discrepancies and escalate issues to senior team members when necessary.
• Maintain regular follow-up with patients/clients to ensure smooth payments.
2. Claims Management:
   
• Work with medical and billing teams to ensure all claims are processed and updated in the system.
• Identify missing or incorrect claims and initiate the necessary actions for resubmission.
• Assist in clearing denials, rejections, and outstanding payments by liaising with relevant stakeholders.
3. Documentation & Reporting:
   
• Ensure all interactions with clients or insurance companies are logged in the system.
• Maintain accurate records of calls, issues, and resolutions.
• Generate and review daily/weekly reports regarding AR status, collections, and follow-ups.
4. Customer Service:
   
• Provide clear and concise information to clients regarding the status of their accounts.
• Assist customers with inquiries and resolve payment-related issues efficiently and professionally.
• Ensure a positive experience for all clients by maintaining a high level of professionalism in every interaction.
5. Team Collaboration:
   
• Work closely with internal teams (billing, accounts, finance) to resolve issues.
• Support and collaborate with senior AR staff to meet department goals and targets.

Desired Candidate Profile

• 0-3 years of experience in AR calling or similar roles.
  
• Diploma holder from any specialization; fresh graduates can also apply.
  
• Strong communication skills with ability to work effectively over phone lines.
  
• Proficiency in handling international voice process operations.

• If you are Interested , kindly share your resume to jayasri@hamly.com and contact - 9944379564 & 9345459780