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Senior Account Executive
Barracuda Networks
posted 2hr ago
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Flexible timing
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Job Description
Job Profile Summary:
The Senior Account Executive is responsible for managing a portfolio of small and medium enterprises (SME) accounts, driving sales growth through cross-selling and up-selling. They lead strategic communication, collaborate with internal teams and partners, and facilitate sales reporting for senior management. They develop and maintain strong sales pipeline, build long-term client relationships, mentor junior staff, and manage high-value accounts to ensure customer satisfaction and retention.
Responsibilities:
- Acquires and builds relationships with small and medium enterprises (SME) accounts across one or more defined sales territories
- Identifies and capitalizes on cross-selling and up-selling opportunities within target accounts, driving revenue growth and customer satisfaction
- Collaborates extensively with internal teams, including product development, marketing, and customer support, to ensure comprehensive fulfillment of client needs
- Prepares and presents detailed accounts and transaction reports to senior management, providing actionable insights and recommendations
- Utilizes insights derived from performance reviews, internal discussions and market research to update internal sales systems and procedures, and enhance customer experience
- Achieves and exceeds sales objectives, and contributes to the development and execution of the go to market strategy for strategic partnerships
- Develops and nurtures long-term relationships with high value accounts, acting as a trusted advisor, with focus on maximizing customer satisfaction and retention
- Mentors and guides junior account executives, fostering a culture of continuous learning and professional development within the team
- Applies expert knowledge of inside and outside sales concepts in SME accounts and provides strategic support to sales team by developing retention strategies and managing key accounts
- Employs a high standard of account management judgement to tackle open-ended problems that are difficult to prioritize, and define how things are done
- Collaborates with cross functional teams to develop lead generation strategies and improve conversion rates
Qualifications:
Education:
- Bachelor s or master s degree in sales, business administration or equivalent
Experience:
- 5-8 years of experience with bachelors or 4-7 years of experience with Masters in areas such as account management, sales, sales operations or equivalent
Skills:
Technical/Functional Skills:
- Account Management
- Consultative Selling
- Industry Expertise
- Sales Processes
- Cold Calling
- Customer Centric Mindset
- Effective Delegation
- Time Management
- Resource Planning Allocation
Behavioural Skills:
- Cross-Functional Collaboration
- Effective Communication
- Empathy
- Customer Focus
- Adaptability
- Critical Thinking
- Conflict Resolution
- Team Building
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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