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Technical Solutions Engineer
1-5 years
₹ 5.75 - 10L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
1 vacancy
Technical Solutions Engineer
Barracuda Networks
posted 6d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Providing superior customer support on our home-grown products.
- Interface with customers at a high volume to solve their issues using different applications which include WAF/NG and email/backup
- Develop your skills in network and security products through on-going training
- Document, escalate and follow through with product bugs and/or issues
- Debug the issue and provide a solution. If not resolved raise a ticket to the next level
- Should have at least 1 year of experience in network firewall domain, web application and load balancing technologies, or exchange/email security and web filter domain
- Excellent understanding of TCP/IP and UDP
- Very good knowledge of L7 protocols such as HTTP, HTTPS, FTP, SMTP and POP3
- Should have good Linux and Microsoft server knowledge
- Basic knowledge about OWASP top 10 attacks, understanding of top 10 OWASP defined application security challenges
- Very good understanding of URL filtering in proxy and reverse technologies, debugging applications like tcpdump, fiddler
- Good understanding of SMTP and POP3 protocols
- Good understanding of various backup technologies
- CCNA or CCNP certification preferred
- Bachelor s Degree in engineering, Computer Science
- Ability to work in a 24/7 environment with rotating shifts
- Strong analytical and troubleshooting skills
- Strong customer focus and solid written and verbal communication skills Positive attitude with a willingness to learn
Employment Type: Full Time, Permanent
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What people at Barracuda Networks are saying
Rating based on 6 Technical Solutions Engineer
reviews
Anonymous · Engineering - Hardware & Networks
in Bangalore / Bengaluru
Management is extremely supportive to employees
- Skill development - Excellent+4 more
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Technical Solutions Engineer salary at Barracuda Networks
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