Executive/ Senior Executive- Digital Banking (TAB Banking)

Role & responsibilities

• Co-ordination with operations, product and complaints team
• Co-ordination with Branches / Regions / ECMs, providing support in DBU setup and follow up, Account Opening through TAB Banking
• Resolving issues faced by Branches in account opening through TAB Banking
• Preparing various MIS and reports related to DBU set up and TAB Banking

Preferred candidate profile

• Minimum 1+ years of experience in Retail Branch Banking / Banking Finance sector
• Background experience in customer service, complaints management will be preferred
• Candidate should have customer centric mindset, problem solver approach.
• Strong analytical, comprehension skills, and with IT background will have added advantage
• A great attitude, an open mind, an eagerness to learn and a willingness to take initiative, no matter the task, is the top requirement.
• Team player who can also function well independently.
• Excellent written and oral communication skills.

Good knowledge and experience in Excel, Word, PowerPoint, and Outlook.

Perks and benefits

As per Industry Standards