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382 Barclays Shared Services Jobs

Midrange Operations Analyst

2-6 years

Pune

1 vacancy

Midrange Operations Analyst

Barclays Shared Services

posted 3mon ago

Job Description

Join us as Midrange Operations Analyst at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness remove entirely technology to evolutionise our digital offerings, ensuring unparalleled customer experiences.

To be successful as a Midrange Operations Analyst you should have experience with:
HP NonStop Support
TACL
Pathway
MQ
Connect Direct
BASE24
Tandem Utilities (FUP & SCF, TMF & RDF)

Service First Knowledge and ITIL process.

Desirable skills/Preferred Qualifications:
Scheduling Toolset, preferably Multi batch & Event Timer
Encryption Toolsets, preferably Comforte

This role is based out of Pune.

Purpose of the role

To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.

Accountabilities

  • Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.
  • Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.
  • Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.
  • Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.
  • Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.
  • Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organizations technology communities to foster a culture of technical excellence and growth.

Analyst Expectations

  • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
  • Check work of colleagues within team to meet internal and stakeholder requirements.
  • Provide specialist advice and support pertaining to own work area.
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
  • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
  • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
  • Make judgements based on practise and previous experience.
  • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
  • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
  • Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.


Employment Type: Full Time, Permanent

Read full job description

Prepare for Operations Analyst roles with real interview advice

Top Barclays Shared Services Operations Analyst Interview Questions

Q1. Tell something about SOX(Sarbanes Oxley Act)
Q2. What is Return on Tangible Equity (RoTE), and how do planning and budgeting work?
Q3. What is risk and why is it necessary to have a risk function for an organisation
View all 24 questions

What people at Barclays Shared Services are saying

5.0
 Rating based on 1 Operations Analyst review

Likes

Excellent Working culture but not good in Career Growth & opportunities

  • Skill development - Excellent
  • +1 more
Dislikes

Not Good in Career Growth & Opportunities

  • Salary - Bad
  • +2 more
Read 1 Operations Analyst review

Operations Analyst salary at Barclays Shared Services

reported by 10 employees with 2-12 years exp.
₹3.1 L/yr - ₹12 L/yr
46% more than the average Operations Analyst Salary in India
View more details

What Barclays Shared Services employees are saying about work life

based on 1.1k employees
70%
78%
71%
90%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Barclays Shared Services Benefits

Free Transport
Cafeteria
Free Food
Health Insurance
Job Training
Soft Skill Training +6 more
View more benefits

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