Sr Operations Manager - R

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

The Basel Committee on Banking Supervision expect banks to implement a strong governance framework, risk data architecture and IT infrastructure as preconditions to ensure adherence with each of the BCBS 239 Principles. Banks must develop and maintain strong risk data aggregation capabilities to ensure that RDA Reports reflect the risks in reliable way.

The Risk Data Aggregation (RDA) processes includes defining, gathering, and processing of risk data and reports during both business-as-usual and stress/crisis environments to enable Bank of America s Board of Directors and senior management to manage risk well and measure its performance against its risk tolerance and risk appetite as defined within Bank of America s Risk Framework.

Job Description*

An ideal candidate for RDA project is expected to ensure the data lineage, controls, and transformations supporting Critical Risk Figures are documented as per the Risk Data Aggregation and Risk Reporting - Enterprise Policy. The candidate will be responsible for developing and maintaining comprehensive data lineage documentation, enabling stakeholders to trace data from source to consumption.

Responsibilities*

• Lead and manage end-to-end project lifecycles, including planning, execution, monitoring and delivery, ensuring alignment with the bank s strategic goals.

• Act as a liaison between various stakeholders from different functions like Line of Business risk managers, Technology, Finance team etc, ensuring clear communication and addressing issues or risks proactively.
• Provide detailed report on the status, performance metrics and outcomes to senior management and other key stakeholders, ensuring transparency and accountability.
• Data Lineage Documentation: Identify and map the flow of data across reporting templates and dashboards, capturing its origin, transformations, and end usage.

• Data Governance Support: Collaborate with data governance teams to ensure that data lineage is in compliance with internal policies and external regulations.
• Collaboration with IT Business Teams: Work with IT and business units to identify key data sources, transformation rules and usage patterns.

Regulatory and Audit Support: Provide detailed data lineage reports to support audits and regulatory compliance requests, ensuring transparency and traceability.

Continuous Improvement: Continuously enhance data lineage processes, staying up-to-date with new technologies, tools, and best practices.

Metadata Management: Collaborate with metadata management teams to ensure that data lineage information is properly integrated into enterprise metadata repositories.

Requirements*

Education*

• MBA, Bachelors/Masters degree in Commerce/Science/Finance
• Any certification in data governance or data management is desirable but not essential.

Experience Range*

• 10-15 years of relevant experience as business analyst in financial services

Foundational skills*

• Strong Project management skills, demonstrated through the ability to lead cross-functional teams, manage timelines and ensure project milestones are met on schedule.
• Proficiency in using project management tools to monitor progress and deliver successful outcomes is essential
• Technical business writing (BRD/FRD)
• Strong understanding of data management, data flow, and data governance principles.
• Familiarity with data architecture, database management, SQL and ETL processes.
• Proficient in advanced-level Excel functions, including nested formulas, conditional logic, lookups, and data aggregation techniques.
• Experience in working with data models, pivot tables, and managing large datasets in Excel.
• Ability to troubleshoot complex Excel formulas and ensure data accuracy.

Desired skills*

• Effective time management skills, with the ability to manage multiple high priority deliverables simultaneously.
• Knowledge of regulatory data compliance requirements
• Experience with regulatory reporting, regulatory exams, and/or audit

Work Timings*

• 12 Noon to 9 pm IST

Job Location*

• Mumbai and Hyderabad