Senior Relationship Manager - Bharat Mortgages

Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities


Achieving sales target and cross selling insurance
Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development


Identifying the need of sales training, analyzing changing market trends, channel deployment etc

Also giving feedback & suggestions to the RSM


Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work


Retaining high performers and replace poor performers
Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction


Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings are done on time and in an effective manner


Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations


Managing Collections of the acquired portfolio


Handling customer grievances if any Required Qualifications and Experience
Relevant sales experience in managing large sales channels in multiple market environments
Should have overall knowledge to source from salaried loans business


Good communication, analytical skills and Channel management skills
Demonstrated success & achievement orientation


Excellent communication skills


Strong bias for action & driving results in a high performance environment


Demonstrated ability to lead from the front


Excellent relationship skills


Strong analytical skills to drive channel performance and drive profitability


Exceptionally high motivational levels and needs to be a self starter


Working knowledge of computers