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Branch Manager - Microfinance
Bajaj Finserv Health
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Daily review with team members regarding projections of business and cross sell, center meetings, GRT planned / activity plan for the day
- Ensure execution of the defined activity plan for customer visits by the team during the day
- Detailed Supervision and monitoring of branch, do huddles with team, understands and resolves pain areas.
- Attend Center Meetings and meet customers. Conduct Group Recognition tests basis operating model
- Track and facilitate disbursements as planned for the day and month
- Ensure 100% compliance of all business policies and SOPs for the branch
- Assists in Collections cases in higher buckets, works with teams and jointly visits customers in the location
- Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant
- Ensuring critical parameters like lead to login are executed as per matrix .
- Meets customers regularly in the location and manage health and quality of portfolio as per defined targets
- Manages upkeep of branch and all collaterals and seeks support of Product and Admin team as required to manage collaterals / soft facilities of branch hygiene and upkeep respectively Major Challenges
- Employee Attrition
- Portfolio quality and monitoring, manage portfolio as per defined targets
- Compliance on all business parameters, zero audit findings for the branch
a) Qualifications:
Graduation
b) Work Experience:
4-6 Years in Microfinance JLG business of which min 2 years should be as Assistant Branch Manager / Branch Manager
Employment Type: Full Time, Permanent
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