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Cluster Manager - Debt Management Services - SME
Bajaj Finserv Health
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- This position is open with Bajaj Finance ltd.
- To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections.
- Control bucket flow cases and focus on non-starters.
- Ensuring documented feedback.
- Ensuring legal guidelines are complied with while repossessing of products
- Ensuring audit queries are complied with.
- Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.
- Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.
- Ensuring background and reference check of agencies / DCTs being appointed.
- Constant evaluation of DCTs and agencies.
- Identify and manage training needs for the CEs.
- Support collection officers in legal / police issues.
- Ensuring timely and profitable disposal of seized stock & safe custody of seized products
- Visit Random customers.
- People Management skills.
- Demonstrated success & achievement orientation.
- Excellent communication skills.
- Negotiation Skills
- Strong bias for action & driving results in a high performance environment.
- Demonstrated ability to lead from the front.
- Excellent relationship skills.
- Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..
- Exceptionally high motivational levels and needs to be a self starter.
- Working knowledge of computers.
Employment Type: Full Time, Permanent
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Bajaj Finserv Health Benefits
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