Deputy Manager - Fixed Deposits

• Responsible for managing and upkeep of the branch
• Manage a team of 5 PSFs
• Cross-sell/Upsell FD & other investment products
• Acquisition target
• Catchment area mapping
• Data distributions to PSFs
• Conduct localized marketing events

Required Qualifications and Experience

• 2-3 years of experience in customer relationship management
• Previous exposure/knowledge of customer service is essential
• Experience of establishing and maintaining relationships with business units / managers for managing day-to-day business
• Ability to effectively communicate and implement policies and procedures
• Ability to manage a team across a diverse range of processes within an operational environment.
• Ability to maintain control, direction and motivation of staff in an ever-changing environment