Cluster Manager - Debt Management Services - Consumer

To achieve collection targets of the Respective Branch assigned, ensuring meeting PI Targets.
Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified on monthly basis.
Ensuring legal guidelines are complied for entire collection structure in letter and sprits.
Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
Ensure adherence to the Code of Conduct.
Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities. Required Qualifications and Experience
People Management skills.
Demonstrated success & achievement orientation.
Excellent communication skills.
Negotiation Skills
Strong bias for action & driving results in a high performance environment.
Demonstrated ability to lead from the front.
Excellent relationship skills.
Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..
Exceptionally high motivational levels and needs to be a self starter.
Working knowledge of computers.