Cluster Manager/Senior Cluster Manager - Affordable Housing

Productivity Analysis and management
- Set Benchmarks for productivity
- Measure productivity
- Identify Lapses
- Suggest and Implement productivity improvement measures
? Training Management on process and product
- Understand Training requirements of the sales team
- Measure pre and post training scores
- Communicate training effectiveness
? Product development and Launch
- Understand current product mix
- Set benchmarks on ideal product mix
- Launch products keeping market requirements in mind
- Understand of customer profile across segments and manufacture right products for the right customer
- Design and implement product
- Study competition products, benchmarking and evaluate the effectiveness of products
? Business planning
- Break down business numbers channel wise and location wise
- Understand business forecasting model and refine the same from time to time as per requirements.
- Measure channel wise employee wise target achievements
- Calculate and process incentives for the team
? Contest Design and Launch
- Identify need for contests
- Design and launch channel wise contests on a regular basis
- Understand impact of contest and other sales promotion activities on business numbers
- Calculate eligibility, communicate results and distribute contest awards
? Effectively engage with cross functional teams (Operations, Risk, HR, IT, BALIC etc) to understand and contribute to overall processes across locations
? Database management
- Understand Data requirements for Different channels
- Manage data download & Measure data efficiency
- Understand and make efficient use of CRM Required Qualifications and Experience
4 years of Home loans experience in Sales/ Product / Marketing Role
MBA or equivalent.
High technology + process orientation
Working knowledge of Excel and PowerPoint
Good interpersonal skills
Experience in FINNONE, Salesforce & Data Mart technology will be preferred