Senior Executive - Operations and Service

Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives
Training for subsequent new hires on Policies Processes for Gold Loan.
Ensuring policy adherence and meeting the TAT at branches.
Ensuring adherence to Vaulting Process Policies.
Auditing Gold as per laid down Policies Process.
Valuation of Gold Ornaments

Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis.
Data Analysis Sharing of best practices with other location teams

Required Qualifications and Experience
Graduate 1-4 years of relevant experience in Gold loan Industry.
Knowledge of Gold Appraisal process
Imparting Gold Appraisal / Evaluation Training.
Good interpersonal skills