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Bajaj Finserv Health
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Lead - Operations and Service
Bajaj Finserv Health
posted 4d ago
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Flexible timing
Key skills for the job
Job Description
Plan &management of project lifecycle for changes in processes and systems owing to scope for process improvements, new product introductions and regulatory changes; Ensure focus on all projects to deliver as per expectations and timelines
1. Project planning and reporting
Receive project requirements from the businesses based on new product line, and identify improvement projects and external / regulatory changes related projects
Generate ideas for improvement projects and brainstorm impact with counterparts in Operations/ Business team and gauge feasibility with IT team
Bring Quality methodology and undertake project tailoring as prescribed by PMBOK in projects managed
Prepare overall project plan for execution of projects.
Prepare monthly updates and reports on project status and progress to be shared with Supervisor, Vertical Operations and Seniors, seek inputs on course correction
2. Project lifecycle management
Understand change requirements
Conducting discussions with IT, on projects & issues related to deviations on delivery and timelines, and work on the revisions
For all projects in post-production, conduct sustenance monitoring to ensure expected results from Project delivery, to better understand pilot response/ feedback and ensure smooth and stable pan-India execution.
3. Project management
Prepare the project plans which are to be reviewed by Senior Team members, for all projects, and seeks inputs on enhancing effectiveness and efficiencies and deliver within timelines.
To ensure achievement of project milestones, adherence to timelines, etc.; Resolve issues, roadblocks and escalations to ensure delivery as per desired objectives
Engage with business stakeholders/ Operations to provide status update on projects (for business/ Operations initiated projects) and to update on delays / issues / deviations and agree on revision of timelines/ scope of project. Required Qualifications and Experience
a) Qualifications
b) Graduation/ Post- Graduation
c) Work Experience
Minimum 2-3 years of experience in financial industry
Strong project management and stakeholder management skills
Strong lending domain and process understanding
d) Understanding of lending systems (LMS, CRM, Salesforce , Montran etc. basis the role)
Employment Type: Full Time, Permanent
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