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based on 181 Reviews

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4701 Bajaj Finserv Health Jobs

Regional Manager - Debt Management Services - The Wheels - 2W

8-10 years

Indore

1 vacancy

Regional Manager - Debt Management Services - The Wheels - 2W

Bajaj Finserv Health

posted 3mon ago

Job Role Insights

Flexible timing

Job Description

1. Managing Collection Targets

  • Ensure adherence to collection schedules.
  • Attain EMI and penalty collection objectives.
  • Reposition vehicles in cases of defaults.
  • Close cases by securing settlement amounts.
  • Explore diverse customer communication approaches for effective recovery.

2. Vendor Management

  • Appoint collection agencies.
  • Strategize and allocate tasks to agencies.
  • Conduct on-site checks to validate procedural adherence.
  • Ensure prompt payment deposits by Field Officers (FOS).
  • Guarantee timely payments to vendors as per the schedule.
  • Conduct training sessions for agents working with vendors.

3. Executing Recovery Procedures

  • Initiate customer calls for debt recovery.
  • Ensure team compliance with Standard Operating Procedures (SOPs) during customer interactions.
  • Gather customer feedback to improve the collection process.
  • Conduct training sessions to enhance the teams collection skills.

4.Stakeholder Management

  • Conduct regular stakeholder reviews.
  • Align stakeholders with the collection strategy.
  • Realign case priorities based on defined deliverables and objectives.

5. Team Management

  • Participate in recruitment process to identify right talent for various roles in the team
  • Identify high potential talent and provide opportunity to groom them for future roles
  • Provide ongoing coaching, mentoring, and performance feedback to ensure the teams success.
  • Set clear targets, train & motivate the team, and foster a positive and collaborative work environment.

Key Decisions / Dimensions

  • Following decisions are taken by the role:
  • Appointment of Vendors

Major Challenges

  • Managing assertive customers in default
  • Dealing with deliberate defaulters
  • Sustaining a high team morale

Required Qualifications and Experience

  • a) Qualifications
  • Graduate in any stream
  • b) Key skills required
  • Minimum 8-10 years of work experience in a finance industry in recoveries of two wheelers
  • Experience of managing a team is required
  • Communication Skills & Stakeholder Management
  • Good knowledge and connect with legal entities
  • Leadership qualities
  • Result Oriented Mindset
  • Good team player
  • Motivation skills


Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Bajaj Finserv Health through

(based on 14 Bajaj Finserv Health interviews)
Job Portal
Campus Placement
Company Website
50%
36%
14%
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Bajaj Finserv Health are saying

4.0
 Rating based on 1 Regional Manager review

Likes

The team and mangers were supportive. CEO is excited about the opportunity and is very involved

Dislikes

Traditional Indian company mindset. Top down approach.

Read 1 review

Regional Manager salary at Bajaj Finserv Health

reported by 2 employees with 7-10 years exp.
₹34.5 L/yr - ₹44.1 L/yr
165% more than the average Regional Manager Salary in India
View more details

What Bajaj Finserv Health employees are saying about work life

based on 181 employees
63%
50%
57%
90%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Bajaj Finserv Health Benefits

Health Insurance
Team Outings
Work From Home
Free Food
Job Training
Cafeteria +6 more
View more benefits

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