Manager - SME Collections

    

Job Purpose  
â"This position is open with Bajaj Finance ltd.â"    

Duties and Responsibilities  
? To achieve collection targets of the area assigned, ensuring meeting PL ROLL BACK Targets/PSBL collection target, meeting the Target on Cost of Collections.
? Control delinquency and focus on WRITE - OFF.
? Ensuring documented feedback.
? Ensuring legal tools of 138 /arbitration summons, warrants are executed along with legal team.
? Ensuring audit queries are complied with.
? Ensuring adequate ?Feet on Street? availability area-wise / bucket-wise / segment-wise.
? Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.
? Ensuring background and reference check of agencies / DMAs being appointed.
? Constant evaluation of DMAs and agencies.
? Identify and manage training needs for the CEs.
? Support collection officers in legal / police issues.
? Ensuring CHAMPION CHAMPION collection is driven successfully in the field.
? Visit Random customers.    

Required Qualifications and Experience  
"Ð¥ Graduation with 3 to 5 years and MBA with 3 years of relevant experience.
Ð¥ People Management skills.
Ð¥ Demonstrated success & achievement orientation.
Ð¥ Excellent communication skills.
Ð¥ Negotiation Skills
Ð¥ Strong bias for action & driving results in a high performance environment.
Ð¥ Demonstrated ability to lead from the front.
Ð¥ Excellent relationship skills.
Ð¥ Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..
Ð¥ Exceptionally high motivational levels and needs to be a self starter.
Ð¥ Working knowledge of computers."