Cluster Manager - Used Car Finance

    

Job Purpose  
â"This position is open with Bajaj Finance ltd.â"    

Duties and Responsibilities  
 Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses.
  Recruit, retain, manage & build a productive team of Off Roll employees
  Maintain delinquency on the portfolio, in line with the Product Segment.
  Take Care of customer Escalations and Complaint
 Monitor & measure key conversion, productivity & data penetration metrics
 Learning and Understanding of CRM & lending system - Salesforce.com & Finnone is must.
  Effectively engage with Credit, Operations & Risk teams.
 Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection.
 Tracking cases at every stage to have better control.    

Required Qualifications and Experience  
 Graduates with relevant experience of 5-7 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage
 Ensure to update status within 24 hrs of lead received.
 Ability to Recruit FOS through different channels.
 Maintain a pickup percentage as per the metric.
 Maintain FOS productivity as the metric.
 Excellent Team Handling and problem resolving ability.
 Good hands on experience and knowhow for working on Data Management and MS Office.
 A good team leader to handle the team and achieve the set target.
 Exceptionally high motivational levels and needs to be a self-starter.