Relationship Manager

1. Business Development & Execution

? Formulate Salesa Execution on ground for driving health business in alignment with overall business strategy for the vertical considering the prevailing market conditions to ensure achievement of defined targets/revenue/ profit

? Maintains and analyzes sales reports and accordingly directs sales teams to increase health business

? Screen market landscape and identify prospective institutes/ big agents who can liaison with us to increase health sales

? Develop and implement action plans for increasing the intermediaries wallet share with BAGIC while maintaining profitability of business

2. Intermediary Management

? Analyze performance of agents and guide them to maximize their revenue by using upselling/cross-selling strategies.

? Manage relationships with the bank branches that have been assigned to the Health Sales team across the zone, to drive health business.

? Ensure IMD and customer grievances have been addressed, if any.

? Engage with the agents on a monthly basis to ensure they are adequately motivated to keep generating business for BAGIC.

? Run campaigns/ trainings/ league programs for intermediaries in the zone to develop their knowledge of products enhance their sales capabilities

3. Operational review

? Interact with intermediaries to evaluate their performance/ business generated by them and address any concerns which may be hampering business for BAGIC

4. Team Development

? Participate in recruitment process to identify the right talent for various positions within the team.

? Establish individual performance expectations and regularly review individual performance of IMDs.

? Guides the IMDs with ideas on different approaches while doing agent recruitment to maximizing sales revenue.

? Create development opportunities for IMDs to enhance functional knowledge and sales capabilities