Senior Infrastructure Engineering Manager - Data Center

JOB PURPOSE:

The role involves strategizing and developing ideas for future technologies. This includes planning, designing, streamlining, and implementing new processes and systems. The individual will drive technology transformation for digital document management systems, enterprise data backup, and IT infrastructure, including compute and storage. The role will also lead strategic initiatives in SaaS and AI/ML. The role provides a vision for infrastructure services, fosters innovation, and leverages IT trends to create business value. The person must be imaginative, collaborate with industry leaders, and stay updated on trending technologies. The role will be responsible for ensuring all technological systems in the business function properly.

PRINCIPAL ACCOUNTABILITIES:

Data Centre Management

• • Person should have extensive experience in leading data center infrastructure for complex organizations, specialize in automation, SAN storage, high availability, and disaster recovery design.
  • Manage hybrid environments that encompass data center operations, cloud technologies like VMWare and Azure, and physical servers, including blade and rack servers.
  • Drive the organizations hybrid cloud strategy by designing and implementing innovative server systems, networks, storage, and security infrastructure.
  • Research and analyze new technologies and services, collaborating with external vendors, partners, and suppliers to identify solutions that add business value.
  • Provide technical and critical data analysis, preparing project plans that align with business objectives. And lead and support data center virtualization, service delivery, automation, and implementation, leveraging in-depth understanding of computer software, hardware, and networks.
  • Oversee the daily operations of data centers and virtual environments, ensuring uninterrupted business continuity. Guide the respective team in resolving issues and monitoring capacity utilization, making resources available to meet demand.
  • As the architect of hybrid cloud infrastructure, continuously seek opportunities for technology platform consolidation, automation, cost savings, and service quality improvement.
  • Role involves deep engagement in interconnecting resources and devices, as well as arranging physical and logical security workflows.

Document Management System

• • Responsible for Document Management System of BAGIC deeply integrated with both PAS systems OPUS & B nCs
  • Strategizing and designing the infrastructure, storage and application for the present usage, and plan for the futuristic growth
  • Strong knowledge of the BAGIC business processes of Policy Issuance, Claims process, Accounting etc., collaborate with people, taking industry inputs and categorised the requirements and giving innovative ideas which will be beneficial BAGIC business any new integrations in existing systems
  • Be a business analyst role to discuss the requirements of business functions, interact with other SM s in IT and help them to build the suitable solutions for the requirements (solution)
  • Have strong knowledge in Newgen Omnidocs application, user creation deletion, dataclass creation and maintenance, site and volume creation and maintenance along with the rights to specific users for specific dataclass and uploaded data
  • Have knowledge on JSP s, REST, SOAP, Micro services technologies, FTP, IIS, dot net and java utility handling modifying and maintenance including the windows scripts, PowerShell scripts
  • Plan technology blueprint of core system for disaster recovery readiness of DMS, VMWare, MS SQL and UNIX/LINUX systems

Enterprise Databackup

• • Developing Backup Strategies: Designing and implementing backup and recovery procedures to safeguard critical data.
  • Conducting Regular Tests: Performing regular tests to verify that data can be successfully recovered in case of emergencies.
  • Maintaining Documentation: Keeping accurate documentation of backup procedures and configurations.
  • Collaborating with IT Teams: Working closely with IT teams and stakeholders to establish data retention and archival policies.
  • Ensuring Compliance: Ensuring compliance with data privacy regulations and company policies.
  • Optimizing Storage Solutions: Managing backup storage solutions and optimizing storage capacity.

Team Development

• • Strong in setting process and Prioritization the tasks and activities. Ability to define KPIs and handled large teams to techies
  • Coaches and builds a team, so that it is more effective at achieving the vision
  • Motivates and inspires people within IT infra to engage and work as a team with the common goal
  • Participates in monthly, quarterly, and annually reviews with function head and own team
  • Take the lead in the selection process to identify the right talent for various positions within the team
  • Identifies and creates development opportunities, enhanced domain knowledge, and technical expertise for team members

Other mandatory skills

• • Lead IT infrastructure audits, interact with internal teams and auditors, ensure standards are maintained, and resolve auditor queries.
  • Oversee IT infrastructure projects, acting as PMO to track, monitor, execute, and close projects.
  • Utilize ITIL service management background to implement configuration, change, and incident management solutions, along with best practices for capacity, performance, and disaster recovery.
  • Conduct product and vendor evaluations to ensure top-notch technologies and partners. Manage strategic vendor relationships and assist in IT procurement negotiations.
  • Regularly review and audit the performance of system integrators, vendors, partners, and OEMs.
  • Collaborate with the security team to deploy secure IT infrastructure for enterprise and customer projects.
  • Manage CAPEX and OPEX budgets, forecast spending, and efficiently handle software licenses within budget constraints.
  • Control costs and monitor dynamic IT infrastructure, including cloud servers, SAAS services, and DC power.
  • Focus on cost-saving measures and efficient use of technology and personnel

Educational Qualifications:

1. Qualifications

Preferred Graduate with Certification in SAN storage, Server mgmt., MCSE, MCSA, VMWare etc.

1. Work Experience

• Minimum 10 years of work experience

Expert knowledge in Omnidocs/SQL DBA/VMWare preferred and Data center standards