Senior Executive Corporate Business Client Service

1. Broker Management

• Execute the annual plan for the assigned geography through the assigned broker by way of acquiring new business or servicing existing business.

• Collaborate with the broker to understand the need of the client and suggesting solution that is profitable as well as of the highest benefit to the brokers client.

• Provide feedback to help customize reward plans or schemes that help drive business from a broker.

• Coordinate and liaison for implementation of brokers meet or similar platforms to closely engage with brokers and keep them interested in what we have to offer.

Internal Operation

• Actively involved in the leg work right from receipt of RFQ to providing the best quote to the broker.

• Ensure invoicing, inwarding, policy issuance, dispatch are done as per agreed timelines.

• Co-ordinate for implementation of the rewards plan or scheme as well as ensure timely and correct brokerage payout.

• Actively involved in the leg work for best representation of a deal to the underwriters for the best quote

• Resolve service issues in the best possible manner in coordination with cross functional team/s.

1. Portfolio Management

• Broker wise portfolio analysis to present segment growth/edgrowth, profitable opportunities and risk levels.

• Monitor and provide periodical MIS on market share at brokers, LOB mix, growth, etc.

• Implement annual plan on effective portfolio allocation at each broker to drive profitability