Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Bain & Company

Compare

3.8

based on 276 Reviews

31 Bain & Company Jobs

ServiceNow Developer - Analyst

Bain Company India Pvt. Ltd.

3.8

based on 276 Reviews

2-5 years

New Delhi

1 vacancy

ServiceNow Developer - Analyst

Bain & Company

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Stock Market Information Technology Linux System Administration Javascript Analytical Chemistry

+ 4 more

Job Description

This role is responsible for business and technical analysis related to the use of the ServiceNow platform. This includes supporting the implementation of new modules, as well as continuous improvement and support for existing modules. The Analyst works with platform users from internal customer teams to understand complex business needs and recommend solutions that meet these requirements and follow ServiceNow best practices. With some implementations this will involve working closely with a Software Implementation (SI) vendor.

Essential Functions

Recommend and implement solutions to meet business requirements, utilizing a core understanding of ServiceNow capabilities. This will be as part of a team on larger initiatives and independently on smaller initiatives.
Advocate and implement solutions where ServiceNow can be utilized to automate manual processes including the creation of Catalog Items and relevant documentation.
Proactively monitor the stability and usability of the platform across environments, acting where necessary.
Build and maintain integrations with external systems by leveraging IntegrationHub and Flow Designer.
Recommend and perform platform upgrade planning, testing, and execution with the assistance of other team members.
Assist in peer reviewing and testing fellow team members work.
Provide ongoing support and assist with continual improvement of ServiceNow products implemented in Bain s ServiceNow instance. This may include ITSM, ITOM, ITAM, CSM, and HRSD products.