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5 Axis Finance Jobs

Customer Support Executive

2-5 years

₹ 3 - 3.5L/yr

Mumbai Suburban

1 vacancy

Customer Support Executive

Axis Finance

posted 1d ago

Job Role Insights

Flexible timing

Job Description

Roles and Responsibilities

  • Handle customer inquiries via inbound phone calls to resolve their queries and concerns.
  • Provide accurate and timely solutions to customers' issues related to banking products and services.
  • Collaborate with internal teams to resolve complex customer issues that require escalation.
  • Maintain a high level of professionalism while interacting with customers, adhering to company standards.

Desired Candidate Profile

  • Ability to work on rotational shifts including weekends & public holidays.
  • Strong communication skills in English language proficiency required.
  • 2-5 years of experience in BPO/Call Centre environment handling voice process (inbound calls).

Employment Type: Full Time, Permanent

Read full job description

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What people at Axis Finance are saying

What Axis Finance employees are saying about work life

based on 264 employees
54%
49%
47%
100%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Axis Finance Benefits

Health Insurance
Job Training
Work From Home
Soft Skill Training
Team Outings
Cafeteria +6 more
View more benefits

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