Techno Commercial Service Manager-North

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

Position Title: Techno Commercial Service Manager-North

Location: Gurgaon

Reports to: Regional Manager - North India

Objective

Provide technical expertise to Industrial OEM customers especially in the field of Farm Equipment manufacturing in support of Axalta s high bake / low bake coatings portfolio. This will include the development and application of products, processing techniques, and the resolution of complex online problems.

Establish new products in the market. Customer facing role by proper coordination of the activities with other functions (Technology, Marketing, Sales, Operations Supply Chain) and other business units in support of program/product strategies.

Essential Functions

• Development of sustainable relationship at different levels of OEM customer.
  Implementation / Monitoring / Coordination of EM related projects.
• Conducting trials and establishing new products on customer line with the help of Technology team.
• Adding New Product approvals at OEM
• Monitoring and reporting the data for Sales, Paint consumption, training internally and to OEM s
• Process implementation standardization at customer s line.

• Conducting / organizing various Trainings audits at various Tier-1 vendors of OEM.
• Handling trouble shooting activities related to product Colors.
• Developing Standard operating processes on customer line.

Qualifications

• Graduate degree in Chemical Engineering/ Paint Technology/PG in Chemistry.
• Adept at working in a multi-cultural environment.
• Experience working in a global environment a plus.
• Knowledge of paint formulation and Paint application processes.
• Must possess at least 5-7 years of relevant automotive and/or coatings industry experience with a proven track record to include a combination of technical, process and commercial roles.
• Troubleshooting at customer end / Online troubleshooting for production process. (Troubleshooting is compulsory).
• Experience working in an RD environment and bringing new products to market is highly preferred.
• Ability to influence customers and establish strong customer relationships.
• Capable of managing multiple projects and tasks simultaneously and leading multi-functional teams without direct control.
• Working experience in technical service of Paint OEM Customers. Preferably Tractors, Heavy equipment, Agriculture support vehicles preferred, Auto components, Electrical equipment s etc.
• Proven problem-solving and analytical skills with data-based decision-making capability.
• Ability to understand customer needs and translate them into product offerings / solutions.
• Strong communication skills along with Proficiency in MS Office is a must with presentation skill. Experience using SalesForce.com and information databases a plus.
• Ability to collaborate and build teamwork is essential.
• Ability to travel extensively based on need.
  

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.

Our Company:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.

5 - Administrative Support Workers (EEO-1 Job Categories-United States of America)