Analyst - Claims

As a Claims Analyst, you ll perform various functions which primarily involve analyzing, advising, and managing claims for various lines of business. The emphasis of your job is on reviewing claims filed by policyholders for completeness and accuracy, as well as establishing that the damages are covered by their policies. It also entails maintaining updated records and preparing required documentation.

What will your essential responsibilities include?

• Make sure the eligibility for claims is reasonable and correct by analyzing claims and supporting documentation
• Adjudicate claims activities like setting up new claims, making payments, refunds, updating reserves, adding vendor details, etc. in Legacy as well as a new environment called Global Claim System (GCS).
• Collect accurate information and documents to proceed with a claim.
• Liaising with Claim handlers onshore, brokers, and underwriters.
• Manage all administration aspects of the claim.
• Adhere to legal requirements, industry regulations, and customer quality standards set by the company.
• Ensuring good customer service for the client.

You will report to the Assistant Manager.