Aws Devops Engineer

Job Descriptions:

1. Provide a 24/7 and standby Operation Support/Bau for Cloud infrastructure systems and native cloud applications/tools and public/private services that hosted by the project.
2. Manage and Administer Cloud Compute, Pods/Container and Microservices.
3. Develop or co-develop of SOPs, tools/scripts, dashboards, operational runbook or interim solutions for workarounds or recovery of systems and services when required.
4. Review, design and collaborate with other team such as Reliability Engineering and SecOps team to investigate, triage, replicate or isolate issues and problems for troubleshooting and root cause analysis;
5. Apply system configuration change, bug-fixes, patches, upgrades, updates and scripts for operating system and software maintains by Operation Team/Bau.
6. Provide and update operational, functional and technical documentation related to Operations and Bau.
7. Enforce Pre and Post deployment validations, health check and performance check, tunings, enhancements.
8. Active engagement in product principal and other 3rd party vendors for Problem Resolutions and other Technical Support.

Job Requirement

- Hands-on experience with cloud platforms and possess at least one (1) basic cloud certification (from Amazon Web Services - AWS, Google Cloud Platform - GCP or Microsoft Azure Azure).

- Attended/Certified at least ITIL v3.

- Possess good knowledge of security and access controls to effectively design and apply Identity and Access Management (IAM) roles and management and other Cloud                    Native services that provides additional security controls such as NACL, Security Groups.

- Possess hands-on experience in infrastructure and application monitoring using applications such as CloudWatch, Stackdriver, Grafana, Promethueus and Kibana.

- Capable to methodically analyses and troubleshoot cloud related issues in an efficient and timely manner.

- Knowledgeable in identifying key component stacks for monitoring and troubleshooting purposes.

- Working knowledge and experience in Incident handling, problem resolution and business impact assessments.

- Implement integrations requested by customers

- Deploy updates and fixes

- Provide Level 2 technical support

- Build tools to reduce occurrences of errors and improve customer experience

- Develop software to integrate with internal back-end systems

- Perform root cause analysis for production errors

- Investigate and resolve technical issues

- Develop scripts to automate visualization

- Design procedures for system troubleshooting and maintenance

Good to have: Possess knowledge and hand-ons experience in Infrastructure as a Code (IaC) and other Automation tools used in Continuous Integration/Continuous Deployment (“CI/CD”) pipelines such as GIT, Jenkins, Bamboo, codified deployments for infrastructure and applications.