Avalara - Senior Site Reliability Engineer (8-10 yrs)

Job description :

What You'll Do :

As a Reliability Engineer, you will be part of a team responsible for the design, architecture, and operations of our next generation cross platform and multi cloud platform as a service. Our focus is to tap into the power of software engineering for solving technical and organizational problems that concern infrastructure.

This might be a good fit for you, if :

- writing clean, readable, testable, and performant code gives you joy,

- translating unknowns into knowns excites you,

- reading a distributed systems paper is your thing,

- once, twice, automate resonates with you

- releases equals progress to you

Some broad areas of work are :

- Streamlining Kubernetes operations across multiple cloud providers.

- Mature the organizations tooling to standardize deploy practices and move towards a globally distributed infrastructure.

- Tools and education that will help teams migrate from their existing container ecosystem to Kubernetes.

- Conduct workshops to evangelize and educate about the infrastructure platform.

- Proactively work with other SRE teams within the org to identify potential integration areas that are a source of friction and eliminate them.

Here's how a typical week looks like :

You will be spending your time in no particular order or ratio on the following :

- Managing/Administering kubernetes related changes across multiple cloud providers.

- Building tools for the cloud infrastructure platform using Golang, Python, or Terraform to automate away things.

- Onboarding feature development teams.

- Troubleshoot and support the platform

You have a background in :

- Networking : A good understanding of the OSI model, TCP/IP, and DNS; particularly as it relates to cloud environments.

- Linux Fundamentals : Solid experience with the administration, security hardening, and performance tuning of one or more distributions of Linux.

- Troubleshooting : A passion for tracking down technical root causes of distributed systems, and software.

- Observability : Experience with developing service level indicators and objectives, instrumenting software, and building alerts.

- Software Engineering : An understanding of software engineering fundamentals with experience developing software with a team of engineers. Strong experience in the practice of testing.

- Automation : A strong desire to automate all of the things and eliminate toil.

- Containers : A solid understanding of the underpinnings of container technology such as cgroups and namespaces.

- Container Orchestration Systems : Experience with the operations, administration, and development of orchestration systems such as Kubernetes, ECS, Mesos, Nomad.

- Infrastructure-as-Code : Experience with deploying and maintaining infrastructure as code with tools such as Terraform, Pulumi.

- Technical Writing : Most of the services we develop are greenfield, and you will need to build documentation and diagrams for other engineering teams.

- Customer Satisfaction : Keen eye for customer satisfaction (our customers are other engineering teams and Avalara customers).

- Passion for Learning : Interest in the broader technology space with a constant desire to expand your understanding.

- Adaptability : Experience working on a variety of projects. In short, we want people with T-shaped skills.

You stand out from the crowd if you have :

- Kubernetes : Experience with the operations and administration of Kubernetes

- Go : Experience developing non trivial software with Go

- Distributed Computing : Experience architecting, developing, and deploying distributed services across regions and clouds.

- Technical Writing : writing technical documents that people love and adore.

- Open Source : Build side-projects or contribute to other open-source projects.

What You'll Need to be Successful :

Qualifications :

- Minimum of 8 years experience in a SaaS environment

- Ability to work independently on projects while supporting a team

- Bachelor's degree in Computer Science or engineering equivalent

- Ability to participate in an on-call rotation