Avalara - Technical Product Manager - eCommerce Domain (8-12 yrs)

Brief Description :

We are building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there is an accompanying unique and nuanced tax compliance calculation.

Avalara, Inc., (www.Avalara.com), is the leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes.

What is it like to work at Avalara? Come find out! We are committed to the following success traits that embody our culture and how we work together to accomplish great things : Fun. Passion. Adaptability. Urgency. Simplicity. Curiosity. Humility. Ownership. Optimism.

We are building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there is an accompanying unique and nuanced tax compliance calculation.

We are seeking a highly motivated, experienced Technical Product Manager to join our team.

Position Summary :

As Technical Product Manager for Global Integrations, you will collaborate with our Product and Engineering teams to translate product and user requirements into an executable solution design. Key areas of focus will be on understanding multiple platforms in the portfolio, Avalara products, services, and content, tax compliance concepts, general accounting principles, and E-commerce workflows. You will be part of the global integrations product team that is creating integrations between Avalara and E-commerce platforms to enable growth and seamless flow between Avalaras products and services and our Partners platforms.

Duties / Responsibilities :

- Work closely in collaboration with the Product Manager(s), Engineers, and Technical Writers on your team to translate business and customer requirements into technical solution designs for our integrations

- Develop clear, detailed, consistent, and actionable solution designs that encompass the technical and business requirements with proper transactional workflows, data types, attributes, and UI/UX elements.

- API and Workflow analysis of all sales process transactions on E-commerce and marketplace-based solutions as used and experienced by end users.

- Have a thorough understanding of compliance use cases around sales tax, value-added tax (VAT) and GST (Goods & Services Tax)

- Coordinate and communicate progress, challenges, and risks throughout the development cycle to ensure clear visibility and alignment of the teams efforts to the roadmap and the defined objectives.

- Function as an end-to-end Subject Matter Expert on our integrations with Avalara products and services in the context of the function and use within the Partner Platforms

- Have a thorough workflow understanding of E-commerce and Marketplace platforms.

- Understanding of APIs (REST vs SOAP) and their limitations and use cases within our portfolio of integrations.

Qualifications :

- Minimum 6 years overall professional career experience in a similar role

- Minimum 5 years of experience in Technical Product Management, Technical Project Management, Quality Assurance, Software Business Analyst, or Engineering in E-commerce and Marketplace solutions.

- 3+ years of experience documenting integration points and/or customer-facing workflows for E-commerce platforms

- Shopify, Stripe, Amazon, Microsoft, Meta, Magento or other upper midmarket to enterprise level Ecommerce and marketplace experience is required.

- Solid understanding or E-commerce, marketplace and accounting terminology and concepts.

- Ability to work effectively with distributed teams.

- Experience engaging with current and prospective customers to understand their needs, workflows, and context

- Experience with agile development methodologies and commonly used tools such as Jira, Confluence, etc.

- Experience creating customer journey maps to define end-to-end customer experiences

- Ability to deliver developer-ready requirements appropriate for the initiative at hand

- Ability to be self-directed and follow through based on the company value creation plan and established roadmap.

- Strong attention to detail and timelines

- Exceptional English written and oral communications skills including the ability to conduct small-group briefings and demonstrations of our solutions both internally and externally with customers and partners.

- Must be able to present verbally in meetings to stakeholders of all levels including executives at top level.

- Team player able to drive results through influence and enthusiasm

Preferred Qualifications :

- Have a mix of startup and big company experience, and are familiar with the opportunities and challenges

in a high-growth environment

- Experience with E-commerce and Marketplaces Platforms like Shopify, Stripe, Microsoft, Amazon. Meta, Magento etc.

- Experience with CRM and/or Point-of-Sale

- Experience with tax automation products and other financial systems

- Experience working with teams developing against API(s) or API based products

- Experience working with 3rd party developers

Education :

- Bachelor's Degree in a relevant field (accounting, business, or computer science)

About Avalara :

Avalara helps businesses of all sizes achieve compliance with transactional taxes, including VAT, sales and

use, excise, communications, and other tax types. We deliver comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use.

Avalara offers hundreds of pre-built connectors into leading accounting, ERP, ecommerce and other business applications. Each year, the company processes billions of tax transactions for customers and users, files hundreds of thousands of tax compliance documents and tax returns and manages millions of exemption certificates and other compliance related documents.

Avalaras headquarters are in Seattle, WA and it has offices across the U.S. and in Brighton and London, England; Brussels, Belgium; and Pune, India. More information at : www.avalara.com

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.