Front Office And Administration Executive

Roles and Responsibilities

• Ensure efficient handling of telephone calls, emails, and messages.
• Maintain accurate records of guest interactions, transactions, and hotel activities.
• Front Office Management: Supervise front desk operations, including greeting visitors, handling inquiries, and managing phone calls.
• Visitor Support: Ensure a positive visitor experience, provide assistance, and direct visitors to appropriate personnel.
• Administrative Support: Assist with general administrative tasks, including scheduling meetings, managing office supplies, and coordinating office maintenance.
• Team Coordination: Collaborate with administrative staff to ensure efficient workflow and provide guidance and support.
• Vendor Relations: Oversee relationships with external vendors and service providers, ensuring timely and cost-effective services.
• Record Keeping: Maintain accurate records, files, and databases related to office operations.
• Health and Safety: Implement and enforce health and safety policies and procedures for a safe workplace.