Coupa Consultant - Configuration Management (3-5 yrs)

Job Description :

Key Responsibilities :

- Serve as the primary administrator for the Coupa platform, ensuring system availability, performance, and compliance.

- Manage user access, roles, and permissions.

- Perform routine platform maintenance, including updates, patches, and configurations.

- Provide day-to-day technical and functional support for Coupa users across procurement and sourcing operations.

- Troubleshoot system issues and resolve them promptly.

- Monitor system integrations and resolve data discrepancies in collaboration with IT teams.

- Configure and customize Coupa to align with business needs, including workflows, approval chains, and reporting.

- Collaborate with stakeholders to gather and document business requirements and translate them into system solutions.

- Develop and maintain system documentation, including process flows, user guides, and technical specifications.

- Ensure Coupa aligns with the organization's strategic sourcing goals by optimizing its modules and functionalities.

- Collaborate with cross-functional teams, including procurement, finance, and IT, to implement sourcing strategies.

- Conduct training sessions for users to maximize the adoption and effective use of Coupa.

- Identify opportunities to enhance system efficiency and user experience.

- Stay updated on Coupa's latest features and recommend adoption of relevant innovations.

- Support audits and ensure data integrity within the system.

Key Qualifications :

Experience :

- 3-5 years of experience as a Coupa consultant or similar techno-functional role.

- Hands-on experience with AMS support and system troubleshooting in Coupa.

Technical Skills :

- Proficiency in configuring Coupa modules (Procurement, Invoicing, Analytics, etc.

- Strong understanding of system integrations (e., ERP, middleware) and data flows.

- Basic scripting or SQL knowledge for advanced configurations is a plus.

Functional Skills :

- Knowledge of procurement and strategic sourcing processes.

- Strong analytical and problem-solving abilities.

Soft Skills :

- Excellent communication and stakeholder management skills.

- Ability to work independently and as part of a team in a dynamic environment.

Preferred Qualifications :

- Coupa certifications (Coupa Platform Certification, Coupa Procurement Professional, etc.

- Experience in global sourcing or procurement operations.

- Familiarity with Agile or ITIL methodologies for support and enhancements