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Technical Solutions Executive
Autodesk
posted 16d ago
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Job Description
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Position Overview
As a Technical Solutions Executive (TSE) , you will play a crucial role in the success of the Autodesk Construction Cloud portfolio. Reporting to the Technical Sales Manager , you will collaborate with the Account teams to help users achieve their goals through the use of Autodesk technology. Leveraging your industry experience, you will identify and uncover customer needs, develop strategies, demonstrate value, and ultimately deliver outcomes for customers
Responsibilities
- Outcome and Solution-Based Approach:
- Take a customer-centric approach by conducting deep technical discovery in collaboration with other team members to uncover user goals
- Use your experience, technical knowledge, and creativity to craft solutions that enable end-users to achieve their objectives
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- Technical Closure:
- Align with key customer team members to secure technical closure of proposed solutions within Autodesk Construction Cloud
- Manage technical evaluations, define solution architecture, facilitate product demonstrations, and engage with third parties
- Consult with ACS sales on technical validation and assess the feasibility, correctness, and completeness of proposed solutions
- Apply best practices to solve business challenges, maximize customer satisfaction, and increase product revenue
- Document quantifiable pain points, technical decision criteria, and evaluation metrics using Salesforce and collaborative tools
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- Customer Relationship Management:
- Develop in-depth knowledge of customers business processes, workflows, and technical requirements to build trusted advisor relationships
- Ensure efficient handoffs between the pre-sales team and post-sales adoption and deployment teams
- Share Autodesk Construction Cloud internal product roadmaps with customers and communicate customer feedback to the ACS product team
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- Collaboration:
- Build trusted relationships with the ACS sales team and adjacent teams, such as Autodesk Worldwide Field Operations (WWS)
- Work with various business resources (e.g., sales management, deployment, adoption, business development, global technical sales, and marketing)
- Collaborate with ACS product centers of excellence, Customer Success programs (e.g., Voice of the Customer), and deployment teams to implement proposed solutions
- Coordinate with ACS marketing for product launches, webinars, and go-to-market messaging strategy
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- Leadership:
- Share best practices, competitive insights, innovations, and expertise within the sales organization, product divisions, and technical solutions teams locally and globally
- Participate in strategic speaking engagements at trade shows, conferences, or internal Autodesk events, collaborating with ACS marketing teams
- Provide technical product and integration expertise and share knowledge across the organization
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Minimum Qualifications
- 3-5+ years of experience in the AEC industry
- Experience with SaaS technology or construction project planning/delivery
- A technology subject matter expert who can easily distill complex workflows and solutions for multiple AEC audiences
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About Autodesk
When you re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your futureJoin us!
Salary transparency
Salary is one part of Autodesk s competitive compensation package. Offers are based on the candidate s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package. Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https: / / www.autodesk.com / careers / sales
Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https: / / www.autodesk.com / company / diversity-and-belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https: / / www.autodesk.com / company / diversity-and-belonging
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Employment Type: Full Time, Permanent
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